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10. Skills and Empathy in the Remote Revolution

Sophie Wade Remote Work

I am delighted to be able to share this interview with Sophie Wade with you. Sophie is an amazing speaker with so much to share on the topic of remote work. We had a wonderful conversation on skills and empathy in remote work and this episode will really help you to understand how to develop and frame your own skillset for the remote landscape. Thanks Sophie!

About Sophie

Sophie Wade is a visionary author, speaker, and consultant specializing in the future of work and talent management. 

With a deep understanding of the evolving dynamics in the workplace, Sophie advocates for a “skills first” approach, emphasizing the importance of assessing individuals based on their skills rather than traditional job titles or qualifications. 

Her insights into the rapidly changing landscape of work, driven by technological advancements and shifting job roles, have made her a thought leader in the field.

Sophie is the author of “Embracing Progress,” a comprehensive exploration of the future of work that anticipates the trends leading towards remote work, flexible talent pools, and the rise of freelancers and independent contractors. 

Her second book, “Empathy Works,” delves into the essential role of empathy in fostering collaboration, understanding, and human-centric approaches to talent management in the modern workplace.

As the founder of Flexcel Network, Sophie leads efforts to help organizations adapt to new ways of working, integrate remote work options, and cultivate empathetic leadership practices. 

She also offers courses and workshops on LinkedIn, covering topics such as empathy in sales, understanding Gen Z in the workforce, and future of work skills.

Sophie’s expertise and passion for creating more effective, collaborative, and empathetic work environments make her a sought-after speaker and consultant for companies looking to thrive in today’s fast-paced and interconnected business world.

Key Takeaways 

  1. Skills First Approach: Shift focus from job titles to assessing individuals based on their skills.
  2. Rapid Skill Decay: Skills become less valuable faster due to technology changes, emphasizing the need for continuous learning.
  3. Cost of College vs. Skills: Rising college costs push companies like AmEx, Google, and Microsoft to value skills over degrees.
  4. Importance of Empathy: Empathy is crucial for effective collaboration and understanding in a fast-paced, interconnected work environment.
  5. Remote Work Evolution: Remote work is not just an option but a core aspect of modern work flexibility.
  6. Empathy in Leadership: Leaders need to enhance their empathy skills to manage distributed teams effectively.
  7. Practical Empathy Habits: Break empathy down into thinking, feeling, and acting to improve communication and teamwork.

Connect with Sophie

LinkedIn – 

Website –


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