From customer support to lead generation, our bilingual virtual Assitants handle incoming calls, close sales, appointment setting, and lead follow-up, all while saving your business up to 70% in labor costs.
Hiring a phone agent sounds simple until you’re dealing with hundreds of resumes, lengthy interviews, training, onboarding, and employee turnover. There is Talent helps you skip the hardest part.
Six reasons why 1,000+ businesses trust us for their virtual assistant needs
Acts as the professional first point of contact for your business, answering calls, greeting callers, routing inquiries to the right person and ensuring every interaction reflects your brand. Your Virtual Receptionist handles the front desk experience remotely, with the same professionalism as an in-office hire at a fraction of the cost.
Manages your inbound call volume, answering customer inquiries, resolving common questions, logging call details and escalating issues when needed. Ideal for businesses that receive a high volume of calls and need consistent, reliable coverage without adding headcount to their in-office team.
Provides professional phone answering in both English and Spanish, ensuring your business never misses a lead or loses a customer due to a language barrier. LATAM-based bilingual VAs are natively fluent in both languages, making every Spanish-speaking caller feel heard, understood and well-served.
Handles inbound calls with the specific goal of booking appointments, confirming availability, managing your calendar, sending confirmations and following up on no-shows. They integrate directly with your scheduling tools so every call that comes in becomes an opportunity on your calendar.
Answers inbound calls and runs callers through a qualification process, identifying needs, assessing fit and passing warm, qualified leads directly to your sales team. They ensure your closers only spend time on prospects worth their attention, while no inbound opportunity goes unattended.
Our virtual call assistants manage every customer interaction, from calls to follow-ups, so you can focus on growth while we handle the conversations that convert.
Get started fast, your virtual assistant phone answering support can be ready in just a few days.
Tell us your goals and the type of phone system support you need: sales, customer service, or retention.
We'll present pre-vetted candidates trained in communication, CRM, and call flow management.
Your virtual call assistant is onboarded and ready to start managing calls in just a few days.
Here you can compare the plans and services to select the one that best suits you:
Up to 80 hours/month of phone support and appointment setting.
Best for businesses needing part-time coverage
Dedicated full-time phone support and appointment setting.
Build your phone support team in days, not weeks.
Get qualified phone agents aligned with the US time zone
Based on verified client reviews
“Amazing experience. My remote agent is so skilled I even decided to bring her fully onto our team. Don’t waste time. Go with There is Talent.”
Founder, Science Consulting
“The process was easy and the team at There is Talent quickly proved invaluable. They handle so much more than I expected, phenomenal service!”
Action COACH
“The professional I hired through There is Talent has been extraordinary. Claudia made sure we had the perfect fit, everything runs smoothly, even when I’m away.”
Owner, The Handy Brit
“I was amazed by the quality of the professionals There is Talent provides. My agent helps me grow my business while managing daily operations seamlessly.”
Action COACH
A virtual assistant manages inbound and outbound calls, follows up with leads, schedules appointments, updates CRMs, and provides excellent virtual receptionist service to keep your business running smoothly.
Unlike traditional call center staff who handle high volumes of generic calls from a script, our virtual receptionists are dedicated to your business, they learn your processes, represent your brand and build real relationships with your callers. You get a professional, personalized experience at a fraction of the local hiring cost.
Yes. Our virtual phone assistants handle both inbound and outbound calls, from answering customer inquiries and booking appointments to following up with leads, confirming meetings and conducting outreach campaigns.
Our virtual phone assistants are familiar with a wide range of tools including Google Voice, RingCentral, Grasshopper, Calendly, HubSpot, Salesforce, Zendesk and most major CRM and VoIP phone system platforms used by U.S. businesses. If you use a specific tool, we'll make sure your VA is trained on it before they start.
Yes, all our virtual receptionists are fully bilingual in English and Spanish, ensuring smooth communication with both U.S. and Latin American customers. During business hours and beyond, your clients will always speak with a real person.
Absolutely. Your virtual receptionist is trained on your specific call scripts, intake processes, FAQs and escalation procedures before their first call. Most clients have their VA fully up to speed within the first week of onboarding.
Our virtual phone answering service works across a wide range of industries including legal firms, medical and healthcare practices, real estate agencies, e-commerce businesses, financial services, and any business that relies on consistent, professional phone communication to convert and retain clients.
Most clients receive a shortlist of pre-vetted candidates within 5 days of submitting their brief. Once you select your VA, onboarding typically takes 3-5 business days so you can have a fully operational virtual receptionist answering your calls within one week.
Explore insights on how Phone Agents improve customer service and sales performance.
Let’s find the right virtual phone assistant to drive sales, delight customers, and grow your business faster. Every important call is a business opportunity — don’t let missed calls cost you leads
