Where Can You Hire a Bilingual Virtual Receptionist?
If your business is experiencing rapid growth you need to make sure there is a supportive team behind you to support you on it. Have you ever heard of a bilingual virtual receptionist? in this blog post you will find everything about them including how they can benefit your business efficiency and organization.
Who Needs a Bilingual Virtual Receptionist?
If you have clients who speak Spanish, you certainly need to be able to assist them and all their requirements. With a Spanish-English virtual receptionist, you can easily begin to connect with your customers while you expand to new ones that are looking for that bilingual support.
The United States is the fifth country with the most Spanish speakers in the world. There are 41 million native speakers making it a very important language to consider when doing business.
Benefits of Hiring a Bilingual Virtual Receptionist
You Can Help More Customers
As mentioned above, a bilingual virtual receptionist will be able to assist a wider range of customers. This gives you a competitive advantage over other businesses that unlike you are not able to assist bilingual clients.
This also will bring you new referrals. Let’s analyze how hiring a receptionist can make your business thrive.
You’ll Gain More Clients
Since you’ll be able to assist more customers, regardless of the language they speak, more people will start requesting your services. Also, you will benefit from referrals. Spanish speakers will recommend your service to others who also need that bilingual assistance.
Your Business Will Become More Organized
Once you hire a bilingual virtual receptionist you’ll notice that your business will become more productive and organized. Having someone who is in charge of overseeing operations will make processes much simpler, boosting your efficiency and over time benefiting your results. To ensure the productivity of a remote workforce, entrepreneurs can use different productivity tools to track the performance of their virtual receptionists. You don’t have to worry about receiving quality work, employee monitoring software allows you to notice how much time it’s being spent on each task, motivating talent to work smart and efficiently.
Some productivity tool ideas: Hubstaff, Time Doctor, Harvest, TopTracker, etc.
Cost-effective
Hiring a bilingual virtual assistant to work remotely can save companies money. This allows you to hire someone from a different part of the world and currency exchange is a huge benefit. Entrepreneurs are able to save anywhere from 40% to 75% on expenses compared to hiring a VA based in the U.S.
Time Zone
Some companies prefer to keep all employees working at similar hours, this is beneficial since it makes it easier to solve issues and meet deadlines. It also creates a sense of workplace community.
Latino remote workers give you just that, if you are based in the U.S there will only be a few hours of the time difference and even during most times of the year, you’ll enjoy the same time zone.
Where to Find a Bilingual Virtual Receptionist?
If you are ready to hire a virtual receptionist, you can get them privately, that is, through freelance directory platforms like Fiverr and Upwork or through agencies such as There is Talent.
With a freelancer directory platform, you have to dedicate yourself to the selection of the ideal person for the position. One of the important and sometimes ignored details is that you can’t always find the expected quality of work.
Without a doubt, the best place to find talent is in Latin America, mainly because of the time zones but also because of the familiarity with the American culture.
There is a growing demand for virtual receptionists in Latin America because business owners have discovered their potential, which is characterized by positive personalities and strong work ethics. In Latin America, you have highly trained, customer service savvy, and bilingual people who are time and money savers.
At There is Talent, we are proud to have an incredible team of virtual assistants that meet all of our clients’ requirements.
Want to know how we can support you?
Book your strategic call today and learn all the details!
