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What is a Healthcare Virtual Assistant?

Healthcare Virtual Assistant

Undoubtedly, healthcare practitioners are some of the busiest people. On top of all the responsibilities they have, sometimes they spend hours doing tasks that are not related to healthcare at all. Statistics show that the average professional spends 28% of the workday reading and answering emails, that’s a lot of time that you could be investing in doing other tasks more important for the performance of your facility. 

If this sounds like your problem, fortunately, there is a solution that will save you money and make your life easier. Keep reading this blog post to find out how a healthcare virtual assistant can manage all of your administrative tasks for you.

What is a Healthcare Virtual Assistant?

They are individuals who work remotely to help medical, healthcare, dental, and veterinary professionals on all kinds of general and administrative tasks. They are much cheaper than a regular assistant because you don’t need to pay for health, insurance, sick leave, vacations, etc. Aside from this, what makes healthcare virtual assistants so attractive to contractors is how simple and easy it is to hire them. With outsourcing agencies such as There is Talent you can find the right match without any hassle. The only thing you need to worry about is choosing which tasks you want to delegate to your VA, to make it easier for you, here is a list of ideas: 

Healthcare Virtual Assistant

Schedule Appointments

If you struggle to keep your agenda organized or if it’s something that takes up a lot of your time, scheduling appointments might be a great task to outsource. A virtual assistant can help you keep your appointments on track and also schedule your meetings. They can communicate with your patients to coordinate your calendar and make your days more productive.

Patient Follow-Up

Properly following up with your patient is one of the most important tasks a healthcare specialist should do. After an appointment, a patient may come up with a lot of questions regarding medications, treatments, or their next appointment. A healthcare virtual assistant can provide patient support through email, messaging, online chats, phone calls, etc. 

This will allow you to focus on those patients you are attending at the present moment, the rest will be handled by your healthcare virtual assistant. 

Billing for Medical Services

We recommend this process be handled by a specialized VA. Someone with prior knowledge of bookkeeping can properly generate healthcare claims to submit to insurance companies to obtain payment for medical services rendered by provider organizations. 

Specialized VAs operate under a flexible working arrangement that allows them to work outside of an office. Their contracts may be established as temporary or permanent, part-time or full-time. At There is Talent we make the process of hiring a virtual assistant very easy, if you want to get started, click here and book a strategic call with our director Claudia today. 

 Healthcare Virtual Assistant

Managing EMR (Electronic Medical Records)

Technology has changed the way companies and businesses operate, most healthcare companies are going digital, meaning the traditional paper-based medical records are almost extinct. A virtual assistant can manage all your patient’s data and information in one place. There is plenty of EMR software in the market that you can get to help you prevent paper losses and increase your facility’s organization. 

Conversion of Paper Forms to Digital Forms

If you have not started the process of converting your paper forms into digital forms, hiring a healthcare virtual assistant might be your best option to save time and effort. Switching to digital forms can make your work much easier and allow you to provide better patient care.

Benefits of Hiring a Healthcare VA: Price and Time Zone

A virtual assistant will charge different amounts of money per hour depending on where they are located and their skill set. But on average VAs charge $2 to $40 dollars per hour. 

Hiring a VA with There is Talent results in a great deal for many healthcare professionals who want to save money. Working with a Latino VA can save business owners up to 70% on expenses compared to hiring a VA based in the US. 

Before you hire a virtual assistant, it is important to analyze both parties’ time zones and see how this factor could affect the work performance. If you prefer to keep all employees working at similar hours, we have a great team of VAs who work in the US time zone to make it easier for you to solve issues and meet deadlines while creating a sense of workplace community. 

Where to Hire a Healthcare Virtual Assistant?

 There are primarily two ways to hire a VA; one is through freelancer platforms and the other is through outsourcing agencies such as There is Talent. 

In general, freelancer platforms offer you a direct deal and to be in control of the whole hiring process; however, it is a process that tends to be very time-consuming. It could take months until you find the right fit. 

If you use an outsourcing company like There is Talent, you can find the right match without any hassle. At There is Talent we have monthly plans where we offer you support and follow-up as well as a backup, we work with the best Latino virtual assistants and remote workers located in Colombia. We are certain they can be an amazing asset to your business.

Book a strategic call with our director Claudia and start enjoying the benefits of outsourcing tasks to our talented staff!


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