Virtual Assistants for Hotels Boost Your Sales
The hotel industry was one of the industries most affected during the pandemic. Hotels were unable to provide their services and had to spend a lot of money on cleaning devices that were mandatory by the government. There were no tourists, and no customers, leaving hotels with no way to earn money. The industry and tourism sector had an occupancy rate of 29.9% in 2020, a very bad figure that was never seen before.
Luckily enough for this industry, there has been a big demand for hotels in the last few years, and the capacity of hotels to readapt to new regulations has paid off, making traveling and tourism one of the main desires for people nowadays. There is a lot of talk about the rise of this industry, for the owners and managers of the hotels it will be crucial to implement new strategies to attend to the customers and the big demand that will be coming. It is important to evolve and grow with the tools and technologies that exist to help this sector, one of them is virtual assistants for hotels, they are the answer to your management problems and headaches as a hotel owner or manager.
What is a Virtual Assistant for Hotels?
Virtual assistants for hotels are independent contractors who provide administrative services to clients while operating remotely. A virtual assistant can perform almost any task delegated by their client. Their ultimate goal is to make the lives of their client easier as they help them grow their business.
Virtual assistants for hotels is a position that must be filled by the most capable person possible, the important tasks they perform cannot be left to luck. Technology and connectivity allow companies to hire talent from any part of the world.
If you want your hotel to grow, it’s necessary for you to have the right support system that will help them make all the right decisions. A virtual assistant can help hotels expand, they have different skills, which will be discussed in the next part of this blog, to help you understand that having a VA is an opportunity you will not want to miss.
Excellent Customer Service and Sales Capability
When you visit sites like Tripadvisor or Airbnb one of the most important characteristics that are always appreciated by their clients is outstanding customer service. The treatment clients receive while booking says a lot about how the hotel staff will make a visitor feel once he/she is there.
Virtual assistants for hotels have the ability to create good communication between the company and customers, our VAs have great communication skills and friendly personalities that can solve any problem with ease.
Sales is another crucial aspect of any hotel business, every day you need to make more bookings in order to stay in business. Virtual assistants have the sales ability that will grow your bookings, they can be a great asset to support your sales force or to start growing one.
As we have mentioned before, hotels are an industry that will have notorious growth in the current market because, after the pandemic, people began to value travel, rest, comfort, and safety much more. Therefore, competition will be much more significant, and being present on social networks such as Airbnb, Booking, and TripAdvisor will be key when positioning your company.
It is not easy to manage all these platforms, nor is it easy to create the necessary content to communicate what you want to showcase to clients with your business. That is why the work of a virtual assistant is crucial, they have all the knowledge to compete in today’s market and keep your digital strategy at the forefront.
Where to Find Virtual Assistants for Hotels
The answer to this question is very easy and Affordable: Our agency, There is Talent.
In general, freelancer platforms offer you a direct deal and be in control of the whole hiring process; however, it is a process that tends to be very time-consuming. With an outsourcing services agency like There is Talent, you can find the match you want, without it costing you time.
The average entrepreneur is busy enough to handle these processes, so we offer ease and practicality while saving you time, and money and getting a VA that will help you leverage and scale your business to the next level.
Book a strategic call with our director Claudia and start enjoying the benefits of having the best Spanish-speaking VAs now!