Do you think it’s time to grow your construction business? Are you looking to boost your productivity while you expand to new markets? Let us tell you more about a construction virtual assistant and how counting on their support might…
How the Pandemic Impacted Customer Service in 2020 Customer Service has become more important than ever after the most uncertain year for businesses all around the globe. Restrictions deeply affected businesses and it became pretty clear the digitization of their…
Customer service is a critical area especially for small businesses because, depending on the quality, customers can be lost or gained, resulting in growth or loss for the company. Taking into account that technology has allowed us to have customers…
Customer Service Provides a Great Opportunity to Enhance Trust Customer Service departments are critical to every company when it comes to building trust. Let's think for a moment about what trust is according to academic research: "Trust is the willingness…
Customer satisfaction is one of the principal targets of every company; although not all of them know how to provide their customers with great experiences, it seems that this crazy year has helped businesses around the world to address customer…
A General VA can be the perfect complement for your team in 2021 With 2020 being one of the most challenging years we've seen in a long time, we've learned that when we open ourselves up to seeing things differently,…