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Maximizing Efficiency with Remote Worker Tracking Software

Remote Worker Tracking Software

Remote work has proven to be one of the best strategies to increase productivity in companies. In the same way, it has represented an improvement in the quality of life of thousands of people around the world. However, it is crucial to have an accurate idea of how resources are being used in your company. One of the best ways to have more information is through remote worker tracking software.

There are many platforms on the market with various features and prices for you to choose the one that best suits your needs. To do this you must also have an idea of what your objectives are, that is, what you need to know about your team. Whether you need to check the time worked, the productivity, or the progress of tasks, you will find a tracking software for remote workers that will provide you with that information.

In this article, we want to help you get a better idea of what kind of software you need and how to integrate it into your company. Therefore, we have included an overview of software types and essential steps to make your job easier. You must keep in mind what information you want to know to understand what you can do with the data collected through remote worker tracking software.

Benefits of Integrating Remote Workers to Your Team

Although remote work has seen a surge since the pandemic, many companies around the world are moving back to the office. This has generated a lot of controversy in different companies and the public eye. This is why many companies have turned to hybrid work. Many workers have the facility to work from home some days and others from the office. However, hybrid work has also taken another form. This one is more inclined to incorporate remote workers into on-site teams because of the benefits they offer:

#1 Cost-value ratio: many employers have been able to adjust costs without sacrificing productivity with remote workers. Especially outside the U.S., these professionals have proven to be a key part of many companies. Without having to provide infrastructure, services, pensions, and more for these workers, employers save a lot of money.

#2 US Time Zones: Another of the main benefits of integrating remote workers into your team is that they can work in the same time zones. This is as long as you work with professionals in Latin America since the time differences are minimal.

#3 Cultural affinity and fluid communication: if you hire remote workers in Latin America, you can be sure that cultural affinity and fluid communication will not be a problem. The main reason why it is easier to work with professionals in Latin America is because of the geographical proximity. The USA has always been part of the culture that influences many Latin American countries such as Colombia (where most of our Virtual Assistants come from).

Importance of Remote Worker Tracking Software

As mentioned earlier, understanding how resources are being used in your company is essential. Whether you are focused on running and leveraging your business or growing it, it is key to have all the data.

All of the above work in different ways depending on the type of business you have and your relationship with your team. Some employers need to verify that workers are meeting their assigned hours. Others need to measure task progress and others need to measure productivity levels, among other things.

Regardless of what you require, when you have remote workers on your team it sometimes becomes more intricate to understand their performance. This is where remote worker tracking software comes in. These tools help you verify through different features that your team is performing as agreed.

Remote Worker Tracking Software

Now let’s take a closer look at everything you need to consider to integrate remote worker tracking software into your workflow:

#1 Choose the Right Remote Worker Tracking Software for Your Needs

What do you need to know about your team? Maybe you’ve hired remote workers on an hourly basis and the essential thing is to verify that time is being used. Maybe your remote workers are helping you improve productivity or manage a project. Accordingly, you can find the right software for you.

Here are a few to consider:

  • Hubstaff: allows you to monitor time, and activity levels, take screenshots, and know URLs and apps used by your team.
  • Asana: is a basic project management application that helps you check the progress of tasks assigned to each member of your team.
  • iDoneThis: is a tool that helps you understand your team’s productivity according to the tasks they have spent the most time on. At the end of the day, your remote workers can submit a report on completed tasks.

#2 Assign the Remote Worker Tracking Software Monitoring Manager(s)

Just as it is important to choose the right tracking software for your team and company, it is also necessary to assign monitors. This is because although you can find very good tools in the market, none of them will help you analyze the results and verify that the data is not being manipulated in any way.

Experience has taught us that there are many ways to manipulate the data provided by these applications. Therefore, having the human factor to verify the information is crucial.

Focus on people who pay a lot of attention to detail and who understand the differences between real data and manipulated data. If you do a little research you will find many ways in which users can manipulate the tools to report data in their favor.

#3 Train your Remote Worker Team to use Tracking Software

In all companies, it is necessary to take into account the training factor. Don’t simplify this factor to the essentials because it can bring you a lot of problems and confusion. Nor is it necessary for your entire team to take such extensive training that they lose productivity in their daily activities. Keep in mind which are the lowest moments of activity in your business according to each department and use that downtime to train your team.

Keep in mind that everyone has a different learning curve and some people require more support than others. Spend your time choosing the leaders who will carry out this training project. Your part in the whole process is to delegate to senior members who can take charge of training the juniors.

Remote Worker Tracking Software

#4 Compile Results and Reports on the Performance of Your Remote Workers

Once you’ve completed the training and implemented the use of remote worker tracking software, it’s time to see results. This is where you focus on reports, activity levels, hours, connection times, screenshots, and so on.

Remember what your goal is and review the data with this in mind. Is your team meeting their assigned hours? What are the activity levels? What task were they meeting those activity levels? Are they meeting the deadlines for each task in your project? Are they spending time on the right tasks or are they over-performing and decreasing the productivity needed to achieve the results?

You need to understand what these numbers are telling you so you can then design work adjustment strategies. For example: if your team isn’t meeting deadlines, gather them to determine the cause. Sometimes you will find that your team misunderstood some piece of information. Other times you’ll find that some of them just aren’t working. Sometimes you will find that they need more tools than you can provide. Other times they will need coaching and motivation to improve results.

#5 Develop KPIs to Drive Your Team Towards Desired Results

In other articles, we have explained the importance of having KPIs in your company especially when you have remote workers. Just as in Marketing, you need to understand ROI, in operations, you also need to assign goals to each member of your team. In a way, you are also evaluating the ROI of your hiring with KPIs.

These are necessary data that are going to drive your team toward a North. KPIs are the necessary goal to reach the productivity, sales, and general growth levels of a company. Without a clear goal, you can’t grow, you can’t organize your team, and you will be wasting resources and efforts.

When you integrate tracking software for remote workers and do not take into account the development of KPIs you are wasting money and time. You need to be able to regroup your efforts and organize your team to achieve goals. All those that help you to maintain or grow your business.

Recommendations for Overcoming Obstacles in Remote Worker Tracking Software Integration

Simplifying the integration of new software, particularly ones that measure the performance of remote workers, can be challenging. That is why it is important to keep in mind some key aspects:

#1 Verify that your remote workers’ privacy is not being invaded: when you have tools that take screenshots, it is important to remind your workers to keep only work-related files and programs active.

#2 Anticipate resistance to change: some people want to maintain their comfort zone and may resist new tools. Explain the importance and benefits of having an application that measures progress. For example, it can be a tool to verify high levels of productivity or be a backup in case of losing information on the work done.

#3 Link the use of tracking software to payment: it is well known among workers on platforms such as UpWork that they must use tracking software that takes screenshots, and measures activity levels and the time of each task to record their work. If this part of the contract is not completed correctly, Upwork does not ensure that payment can be received.

Remote worker tracking software makes life easier for all employers and is a backup for workers. Through correct use and application, it can improve the results of a company in different areas and help workers know what to focus on.

At There is Talent we know the importance of having efficient teams that get things done and take away headaches. That is why we use the best tools and have the best talent in Latin America.

If you want to know how we can support you, book a strategic call with our team today!


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