Best Spanish Speaking VAs in Latin America
The world has forever changed the way we do business. That doesn’t mean it will keep the same formula, but we can say with certainty that telecommuting is here to stay. Maybe working with the best Spanish-speaking VAs can be one of your best strategies in this new reality.
The New Reality for Entrepreneurs
We have seen many companies trying to go back to what their business was like before the pandemic, with very little success. Others have been adapting some of their departments to the digital world to facilitate their processes. Others have decided to migrate their base to virtual and with that, many new process opportunities have been created.
By starting to work with mixed teams between virtual and physical spaces, you can combine the best of each format. If you have decided to work only with virtual teams, you will still find high productivity and quality of work if you hire the right team.
Let’s also keep in mind that much of what makes up a successful business works online. Social media campaigns, interactions in social networks, blogs, websites, the use of collaborative tools, time tracking are some of them. Therefore, it has become essential to have qualified teams that represent the best cost-value ratio in the market, such as Spanish-speaking VAs.
Latin America and its Offering for U.S. Companies
For entrepreneurs and business owners in the United States, a market that was underestimated some time ago is growing: the Latin American market. In Latin America, there are many professionals who may be just what you need for your team. However, there was a tendency to believe that Latin American professionals were not as prepared to do remote work for Americans as citizens of India or the Philippines. Fortunately, the last decade has proven that this is not true at all.
Latin America is growing more than ever, even in the midst of the pandemic. In fact, in Colombia, we saw how the BPO industry grew and continues to grow thanks to the alliances created by the government with large companies in this sector. This, in turn, has been facilitating integration policies that make the relationship between American companies and Colombian representatives a symbiosis necessary to improve the country’s economic stability. This symbiosis creates opportunities for its citizens while American companies benefit from a skilled labor force that is cheaper than elsewhere.
Thanks to the results of the last decade, we can affirm that Latin America is slowly positioning itself as the best option for entrepreneurs in the United States. Citizens of countries like Colombia have been adapting and preparing themselves in the increasingly competitive market of virtual assistant jobs.
This makes the Latin American market a pool of talent with specific skills that support the growth of companies in the US.
Spanish Speaking VAs for American Companies
Virtual assistants have been becoming a benchmark for many entrepreneurs in the US. There are entrepreneurs who have hired around 80 VAs for different areas of their business in their first 2 years. Entrepreneurs who do this usually hire people for specific projects. However, more and more entrepreneurs are starting to hire VAs as another member of their team.
In these cases, virtual assistants are usually much more than just people who take care of specific tasks. There are even many other details that are taken into account depending on the sector of each company.
One of those details that have started to be taken into account is the time zone. And this is important because when you hire an additional team member, you need to have more communication. Something that does not often happen with remote workers on other continents.
So, not only virtual assistants have become an important part of companies in the Americas but specifically, having Spanish-speaking VAs.
Benefits of Having the Best Spanish Speaking VAs
1. Spanish-speaking VAs provide better customer service
Latinos have a knack for customer service like no one else. It is part of the Latin American culture to be friendly to people everywhere, although of course there are always exceptions. The rule is that Latinos are always helpful and friendly, which is why large transnational BPO companies such as Teleperformance, Sitel, and Sutherland have set up shop in Colombia. There they have found an excellent base to conduct operations for many of the large U.S. companies such as Microsoft, Apple, and Google, to name a few.
2. Experience of Spanish-speaking VAs
Directly related to the previous point, in Latin America, you can count on professionals who have had direct experience in the BPO industry. In these contact centers, they handle inbound and outbound calls, chats, and emails. We can also find talent with experience in back-office functions.
Being so close to the U.S., Latin Americans have a great understanding of the work culture, and some of these countries have even adapted their business models to mimic the success of U.S. companies.
Latin American professionals are your immediate neighbors, which means that not only do they have a better understanding of U.S. culture, but there are also many Latin American citizens or citizens with Latin roots in the U.S. who may represent prospects or potential clients. Having Spanish-speaking VAs opens up the possibility of a new market for your business.
4. Time Zone
This is essential for any U.S. business owner who wants to have a team working during the same business hours. Let’s just say that virtual assistants in the Philippines and India are quite skilled, experienced, and willing to help you keep your business on top; but one of the biggest barriers many business owners encounter is the time zone difference.
With Spanish-speaking VAs, you get the best of both worlds: quality, expertise, cultural proximity, affordable prices, and better communication given the similarity of time zones.
Where to Find the Best Spanish Speaking VAs?
There are 21 countries in the world where the native language is Spanish. If we take into account time zones, we can focus on 19 of them.
Latin America has the largest number of Spanish-speaking countries in the world; however, not all of them have a good number of Spanish and English bilinguals.
As we mentioned before, there are some countries that offer the best quality of bilingual talents in the world. Among them, we can mention Colombia, Mexico, Argentina, Costa Rica, and Uruguay.
Especially in the last year and a half, the citizens of these countries have focused on telecommuting for American companies. This makes them the main source of Spanish-speaking VAs in the world.
In these 5 countries, we can find mainly remote workers who are associated with platforms such as Fiverr or Upwork. However, among others, we can find VAs agencies where they free employers from cumbersome selection processes.
Specifically in There is Talent, we have one of the most complete teams in the area. With general and specialized virtual assistants.
General virtual assistants are those people who have the basic knowledge to perform administrative tasks. Some of them are agenda management, email management, phone calls, among others.
Specialized virtual assistants are those who have knowledge and experience in specific areas. Among them, we can mention Marketing, Sales, Bookkeeping, and CRM.
Do you want to know more about our team and what they can do for your business?
Book a strategic call with our director Claudia and start enjoying the benefits of having the best Spanish-speaking VAs!